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If we have not been able to resolve your complaint, it is said to have reached 'deadlock'. If your complaint reaches deadlock you can take it to the Utilities Disputes Ltd scheme for free and independent assistance.
EA Networks is a member of the Utilities Disputes Ltd scheme. To find out more about the Utilities Disputes Ltd scheme and the process for registering a complaint with Utilities Disputes Ltd, please use contact details provided below.
You must take your complaint to Utilities Disputes Ltd within two months.
PO Box 5875