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We are always interested in your views and welcome your feedback. Let us know what we are doing well and what we can do better - your feedback is important to us.
As a customer of EA Networks, you have the right to expect quality service and support at all times. If you have a complaint or problem, including land access, we want to know so that we can fix it. Our staff are committed to treating all communications with customers seriously and reaching resolutions as quickly as possible.
We have a free formal complaints process. If you make a complaint, our aim is to keep you informed of how your complaint is progressing throughout the process. If at any point you are concerned, please contact us directly.