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If you have any concerns about the condition of an electricity pole or line, please contact us immediately on 0800 430 460.
To report an outage, please call your electricity retailer or call us on 0800 430 460.
Ensuring that electricity reaches our homes and businesses is always our priority at EA Networks.
EA Networks prioritises restoring power outages as quickly as possible. However, as always, we encourage customers to consider what your backup plan would be if you didn’t have power for several hours or longer.
Taking the following steps will help prepare you to get through an outage comfortably and safely:
Civil Defence provides detailed information on how you and your family can be ready to cope during an outage and we suggest you take a moment to follow their advice.