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Underground power cables can be deadly. It’s important that you check for buried cables before you dig.
'Guide for safety with underground services', published by OSH, outlines the methods we recommend you follow if you are digging.
If damage occurs to one of our cables, please contact us straight away and never attempt to repair the damage yourself.
If damage to our cables occurs during excavation, please leave the excavation open and call us immediately so we can send a team member to repair the damage.
Please never attempt to hide or repair any damage yourself. Though there may be no obvious wire or fibre breakage, moisture could penetrate an incorrectly patched cable, causing disruption to services.